has solid experience in scientific information dealing with big data to ensure maximum utilization, training and coaching experience in different field of knowledge, Quality management specifically in hospitality and healthy industry, holds a master degree from RCSI Dubai campus in quality and safety in healthcare management. Holder of CPHQ certificate and in the final stage of Doctor of business administration with good experience in paper writing and scientific research such as; Publication in International Business Research (peer reviewed Journal, IF 10.2) entitled “A Review of the tripartite model linking TQM, Organizational Learning and Performance” (Aljaffan, 2017).